Protecting civilians requires action both where conflict is happening and where the decisions that shape responses to conflict are made. CIVIC’s humanitarian diplomacy approach connects frontline realities with global decision-making, ensuring that the experiences and priorities of conflict-affected communities help inform the international frameworks, mandates, and policies designed to protect them. 

With staff based in Addis Ababa, Amman, Brussels, Doha, Geneva, London, Nairobi, New York, and Washington, D.C., CIVIC is well positioned to engage governments, multilateral organizations, regional institutions, and humanitarian partners where critical policy and operational decisions are made. Our global presence enables us to combine field experience with sustained diplomatic engagement to advance practical solutions that strengthen the protection of civilians worldwide.  

Our strength lies in integrating field-based evidence, technical expertise, humanitarian diplomacy, and policy engagement. Drawing lessons from our country programs and technical partnerships, we translate operational experience into practical policy recommendations and work with decision-makers to strengthen civilian protection before, during, and after armed conflict. This evidence-based approach allows us to convene diverse stakeholders, facilitate constructive dialogue, and promote solutions that are grounded in operational realities and capable of improving outcomes for civilians. 

CIVIC’s humanitarian diplomacy work advances the protection of civilians across the international peace, security, humanitarian, and political system. With engagement with the United Nations at its core, CIVIC works with regional organizations, governments, and international partnerships to influence policy and practice across the forums where decisions affecting civilians in conflict are made.  

By engaging across these complementary institutions, CIVIC helps strengthen international norms, improve operational practice, and foster greater coherence between humanitarian, peace, and security actors. Our goal is to help ensure that international decisions translate into stronger protection for civilians in practice.